Every call you miss is worth a lot in potential revenue. Consider that these calls could be coming from patients needing high value work. If your office misses 12 calls per week, that is over $30k of missed revenue every month.
Your front office can get busy in a moments notice. Without quick responses, patients can get frustrated and move on to another office. With CallForce, we are there 7 days per week from 6:00 AM to 10:00 PM CST, ready to answer any call that comes our way.
Chat only works if someone is immediately there to answer. Without quick responses, chat apps are frustrating and can drive away patients. With CallForce, we are there 7 days per week and on average 12 hours per day, ready to answer any chat that comes our way.
Between work, family, and school, patients don’t have much time to talk. That is why CallForce is open during the evenings and on weekends. Our research has found that patients are 3x more likely to call during these times.
Our team is trained to answer the phone in a friendly and professional way. Take a listen!
Our team is trained to understand the difference between a simple question and an emergency. Other companies send you 10x more accidental emergency calls. CallForce reduces the number of calls you have to take, all while scheduling more appointments.
How do we handle emergency phone calls?
How do we handle pricing questions?
How does CallForce handle a question we don't have the answer to?