Every call you miss is worth a lot in potential revenue. Consider that these calls could be coming from patients needing high value work. If your office misses 12 calls per week, that is over $30k of missed revenue every month.
Our answering service is there 7 days a week from 5:00 AM to 9:00 PM MST. With many patients calling in the evenings and on weekends, our after-hours and overflow answering service will help you expand your office's reach and never miss a call again.
CallForce understands the importance of each call, and we focus on giving the patient the attention they deserve when they call in. Our team is there to answer questions a patient might have and our primary goal is to get patients on the schedule. We believe in our answering service so much that we don't have a contract.
Between work, family, and school, patients don’t have much time to talk. That is why CallForce is open during the evenings and on weekends. Our research has found that patients are 3x more likely to call during these times.
Our team is trained to answer the phone in a friendly and professional way. Take a listen!
Our team is trained to understand the difference between a simple question and an emergency. Other companies send you 10x more accidental emergency calls. CallForce reduces the number of calls you have to take, all while scheduling more appointments.
How do we handle emergency phone calls?
How do we handle pricing questions?
How does CallForce handle a question we don't have the answer to?